# FAQ

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**For Customers**

With this section, you can add basic FAQ blocks to your store.

## **Adding a Section**

In order to add a section, you need to go to **`Customizer`** → **`Add Section`** → **`FAQ`**.

## **Section settings**

### General

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1. **`Heading`** - setting allows you to set the text for the title;
2. **`Text`** - setting allows you to set the text.

### Layout

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1. **`Desktop offset top`** - the **top** indent of the section on the **desktop**;
2. **`Desktop offset bottom`** - the **bottom** indent of the section on the **desktop**;
3. **`Mobile offset top`** - the **top** indent of the section on the **mobile**;
4. **`Mobile offset bottom`** - the **bottom** indent of the section on the **mobile**.

## **Blocks settings**

### **Block Question and answer**

The block is responsible for displaying the *question-answer* pair. When rendering, it is displayed as an accordion.

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1. **`Heading`** - accordion title, question;
2. **`Text`** - response, accordion content;
3. **`Icon`** - icon in the accordion header.

### **Block Category**

The block is designed to group question-answer pairs by category. Rendered as a header separating a group of accordions.

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1. **`Heading`** - title, category name.

## **Additional information**

1. The **Question and answer** block is not displayed if the settings for the `Heading` and `Text` fields are not specified;
2. The **Category** block is not displayed if the settings for the `Heading` field are not specified.


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://utd-bv.gitbook.io/manual-shopify-theme-ultra/ultra-sections/sections-and-snippets/faq.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.